Privacy Policy

Scope

This Privacy Policy explains how we collect, use, share, and protect personal information submitted through the “Register Your Hargrave” form on hargravecustomyachts.com (the “Site”). It applies only to data collected via this form and related owner-support workflows.

Information We Collect

We collect the information you provide directly, which may include:

• Owner & Vessel Details: Owner/primary contact name, email, phone, country/home port, preferred contact method; vessel name, HIN/HIN-equivalent, model, year, engine/generator info, warranty status, service history (if provided), captain/manager contact.
• Operational Preferences: Cruising regions, maintenance preferences, communication preferences.
• Technical/Usage Data (limited): Form submission time, page URL, IP address, device/browser metadata (used for security/fraud prevention and basic analytics).

We do not request or require sensitive identifiers (e.g., SSN, passport numbers) through this form.

How We Use Your Information

We use your information to:

• Validate ownership & activate benefits (e.g., warranties, manuals, safety bulletins, maintenance alerts).
• Provide owner support (service coordination, parts availability, recall/service advisories).
• Improve your experience (tailored communications about your model/series, upgrades, and events).
• Marketing with consent (occasional owner newsletters, event invitations). You can opt out at any time.

We do not sell your personal information.

Sharing & Disclosures

We may share your data with:

• Service & support partners (e.g., authorized shipyards, warranty providers, parts/logistics vendors, surveyors) strictly to fulfill owner support.
• Technology providers (secure hosting, CRM, email delivery, analytics) under data-processing agreements.
• Legal & safety authorities if required by law, to protect rights/safety, or in connection with a merger/reorganization (with appropriate safeguards).

We prohibit partners from using your data for independent marketing without your consent.

Data Retention

We retain information only as long as necessary for ownership verification, warranty/service support, legal obligations, and legitimate business purposes.

Cookies & Analytics

The form may use functional cookies and basic analytics to ensure reliable submissions and protect against fraud. Where required, we present a consent banner and honor your choices. You can manage cookies via your browser settings. We do not use cookies to sell personal information.

Security

We implement administrative, technical, and physical safeguards (e.g., encryption in transit, access controls, logging, least-privilege practices) to protect your data. Please contact us immediately if you suspect unauthorized activity.

Changes to This Policy

We may update this Policy from time to time. We will post the revised version with a new Effective date and, where appropriate, notify registered owners via email.

Your Consent

By submitting the “Register Your Hargrave” form, you acknowledge this Privacy Policy and, where required, consent to the processing and transfer of your information for the purposes described. Marketing emails are optional and require your opt-in. You may withdraw consent at any time.

Contact Us

Questions, requests, or complaints about this Policy or our data practices:
info@hargrave.org | +1 954-463-0555 | 1887 West State Road 84, Fort Lauderdale, FL 33315 USA