PUTTING THE FUN BACK IN YACHTING ONE OWNER AT A TIME“Anytime I call Hargrave for help they are all a bunch of ‘yes men’ - and I love it!”
Our owners tell us the Hargrave support team is the best in the world at taking care of them, and we enjoy the highest reorder rate in our market segment to prove it. As a family owned business, every single person at Hargrave knows how hard you worked to reach this level of success and we are 100% focused on not only solving every problem you encounter on the water, but to anticipating and avoiding them whenever possible. If you are new to yachting you probably don’t know that your happiness, your satisfaction, and your enjoyment have almost nothing to do with what boat you buy. The truth is it all depends on what happens after you let go of all your money. Every builder promises great service support, but you will only get our kind of personalized support from the Hargrave family where your solution is never more than a phone call away.
Back in 1981 I was sitting by the pool at a table at the Marina motor Inn in Fort Lauderdale with three big time brokers, myself, and the wealthy road contractor from New York State named Spartacus “Spot” Delia who had just bought a yacht from Bradford. The brokers were pontificating among themselves as to which brokerage company had more prestige-Ardell Yacht and Ship, Bradford Yacht Sales, and United Yacht Sales. Each broker was waxing eloquently about what made their company better than all the other competitors out there. Finally, the client just couldn’t stand it anymore, and almost screamed at us, “can I tell you guys something? People are looking for boats; they’re not looking for brokers!” That hasn’t changed a bit and the length of time on any website in any particular page confirms it. The faster they can get what they want the better chance you have may be getting a contact. Maybe a simple statement – HELPING YACHT OWNERS SINCE 1957, and even that may be bad – anything old is considered bad. Maybe ‘FOUNDED LAST WEEK, THE INK IS STILL WET’ would work better in today’s world.
Michael Joyce – Chairman / CEO
1887 West State Road 84
Fort Lauderdale, FL 33315 USA